Effective: January 2025

Kingtaka Privacy Policy — Your Data Is Safe With Us

At kingtaka, we believe that trust starts with transparency. This privacy policy explains exactly what data we collect, why we collect it, and how we keep it safe. No vague language, no hidden clauses — just honest answers.

How Your Data Flows Through Kingtaka

A simple overview of what happens with your information — from sign-up to cash-out.

1
You Register

You provide your phone number and basic details to create your kingtaka account. We verify your identity to keep the platform safe.

2
We Encrypt & Store

All data is encrypted using 256-bit SSL and stored on secure servers. Kingtaka never stores payment PINs or passwords in plain text.

3
We Use It to Serve You

Your data powers your kingtaka experience — processing deposits, showing game history, and delivering customer support.

4
We Never Sell It

Kingtaka will never sell, rent, or trade your personal information to third parties for marketing. Period.

1. Information We Collect

When you use kingtaka, we collect certain information to provide you with a smooth, secure, and personalised gaming experience. Here is exactly what kingtaka collects and why:

Information you provide directly:

  • Registration data: Your name, phone number, and password when you create a kingtaka account.
  • Payment information: Your bKash, Nagad, or Rocket account number when you make deposits or request withdrawals through kingtaka.
  • Verification documents: If kingtaka requests identity verification (KYC), you may need to provide a copy of your National ID card or other government-issued identification.
  • Support communications: Messages, emails, and chat transcripts when you contact kingtaka customer support.

Information collected automatically:

  • Device data: Your device type, operating system, browser version, and screen resolution.
  • Usage data: Pages visited on kingtaka, games played, bet history, session duration, and interaction patterns.
  • Network data: Your IP address and general geographic location (city-level, not precise).
  • App data: If you use the kingtaka app, we collect crash reports and performance metrics to improve the app experience.

2. How We Use Your Data

Kingtaka uses the information we collect for the following specific purposes — and nothing else:

  1. Account management: To create, maintain, and secure your kingtaka account. Without your phone number and password, we cannot authenticate you.
  2. Payment processing: To deposit funds into your kingtaka wallet and process withdrawals to your bKash, Nagad, or Rocket account. Kingtaka needs your payment details to move money accurately.
  3. Game delivery: To track your bets, calculate winnings, and display your game history within kingtaka.
  4. Customer support: To respond to your questions, investigate complaints, and resolve issues related to your kingtaka account.
  5. Security & fraud prevention: To detect suspicious activity, prevent multi-accounting, block fraudulent transactions, and protect the kingtaka community from abuse.
  6. Platform improvement: To analyse usage patterns and identify bugs so we can make kingtaka faster, more reliable, and more enjoyable for Bangladeshi players.
  7. Responsible gaming: To monitor betting patterns and identify players who may need responsible gaming support, including deposit limit recommendations or self-exclusion.
  8. Legal compliance: To comply with applicable laws and regulations, including anti-money laundering requirements that apply to platforms like kingtaka.

3. Data Sharing & Third Parties

Kingtaka does not sell your personal data. We do not rent it. We do not trade it. That is a promise we take seriously. However, there are limited situations where kingtaka may share specific data with trusted third parties:

  1. Payment processors: When you deposit or withdraw on kingtaka, your transaction details are shared with bKash, Nagad, or Rocket to complete the payment. These providers have their own privacy policies.
  2. Identity verification: If KYC verification is required, kingtaka may share your identification documents with a licensed verification service to confirm your identity.
  3. Legal requirements: If required by law, court order, or government regulation, kingtaka may disclose user data to the appropriate authorities.
  4. Security incidents: In the event of a serious security breach, kingtaka may share limited technical data with cybersecurity firms to investigate and resolve the issue.

In all cases, kingtaka shares only the minimum amount of data necessary and requires third parties to handle your information with the same level of care that we do.

4. Data Storage & Security Measures

Protecting your data is not just a policy at kingtaka — it is built into everything we do. Here are the specific security measures we use:

  • 256-bit SSL encryption: All data transmitted between your device and kingtaka servers is encrypted using industry-standard SSL/TLS protocols.
  • Hashed passwords: Your kingtaka password is stored as a one-way hash. Even our own engineers cannot see your actual password.
  • Tokenised payments: Payment account numbers are tokenised — meaning they are replaced with random strings that have no value if intercepted.
  • Access controls: Only authorised kingtaka employees can access user data, and all access is logged and audited regularly.
  • Regular security audits: Kingtaka conducts quarterly security assessments to identify and fix vulnerabilities before they can be exploited.
  • Firewall & DDoS protection: Our infrastructure is protected by enterprise-grade firewalls and distributed denial-of-service mitigation systems.

5. Cookies & Tracking Technologies

Kingtaka uses cookies and similar technologies to improve your experience on the platform. Here is what we use and why:

  • Essential cookies: These keep you logged into your kingtaka account and remember your session. Without them, you would need to log in on every page.
  • Performance cookies: These help kingtaka understand which pages load slowly and where errors occur, so we can fix problems faster.
  • Preference cookies: These remember your settings, such as language preference or display options on kingtaka.

Kingtaka does not use third-party advertising cookies. We do not track you across other websites. Our cookies exist solely to make kingtaka work better for you.

6. Your Privacy Rights

As a kingtaka user, you have clear rights regarding your personal data. We respect and uphold every one of them:

  1. Right to access: You can request a copy of all personal data kingtaka holds about you at any time.
  2. Right to correction: If any information in your kingtaka account is inaccurate, you can request that we update it.
  3. Right to deletion: You can request that kingtaka delete your personal data. Note that we may need to retain certain records for legal compliance purposes.
  4. Right to restrict processing: You can ask kingtaka to limit how we use your data in specific circumstances.
  5. Right to data portability: You can request your kingtaka data in a structured, machine-readable format.
  6. Right to object: You can object to kingtaka processing your data for specific purposes, such as analytics.

To exercise any of these rights, contact kingtaka support at [email protected]. We will respond within 7 business days.

7. Children's Privacy

Kingtaka is strictly an 18-plus platform. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a minor has created a kingtaka account, we will immediately close the account and delete all associated data. If you believe a minor is using kingtaka, please report it to our support team immediately.

8. Third-Party Services

Kingtaka integrates with a limited number of third-party services to provide core functionality — specifically bKash, Nagad, and Rocket for payments. These services operate under their own privacy policies, and kingtaka is not responsible for their data handling practices. We encourage you to review their privacy policies directly if you have concerns about how they process your payment data.

9. Data Retention

Kingtaka retains your personal data only for as long as necessary to fulfil the purposes described in this policy. Specifically:

  • Active account data: Retained for as long as your kingtaka account remains active.
  • Transaction records: Retained for a minimum of 5 years after the transaction date, as required by financial regulations.
  • Support communications: Retained for 2 years after the conversation closes.
  • Closed account data: After you close your kingtaka account, most personal data is deleted within 30 days. Legal-hold records may be retained longer.

10. Changes to This Policy

Kingtaka may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the effective date at the top of this page and notify you through an in-app notification or a banner on the kingtaka website. We encourage you to review this policy periodically. Your continued use of kingtaka after changes are posted constitutes acceptance of the updated policy.

11. Contact Us About Privacy

If you have any questions about this privacy policy, want to exercise your data rights, or have concerns about how kingtaka handles your information, please reach out to us:

Email: [email protected]
Response Time: Within 7 business days for privacy-related requests
Availability: 24/7 customer support for general enquiries

Your privacy matters to us. Every member of the kingtaka team is trained on data protection best practices, and we hold ourselves accountable to the commitments made in this policy.

Your Data Rights at a Glance

Kingtaka gives you full control over your personal information

View Your Data

Request a full copy of everything kingtaka holds about you.

Correct Errors

Update incorrect details in your kingtaka profile anytime.

Delete Account

Request permanent deletion of your kingtaka data.

Export Data

Get your kingtaka data in a portable, readable format.

Restrict Use

Limit how kingtaka processes your information.

Object

Say no to specific types of data processing on kingtaka.

How Kingtaka Protects You Every Day

Security is not an afterthought — it is the foundation of everything we build

Bank-Grade Encryption

Every piece of data moving between your phone and kingtaka is wrapped in 256-bit SSL encryption — the same standard used by major banks worldwide. Hackers cannot intercept your information.

Zero Data Sales

Unlike many platforms that quietly monetise user data, kingtaka has a strict no-sale policy. Your personal details, betting history, and payment information are never sold or traded to advertisers or data brokers.

24/7 Threat Monitoring

Kingtaka's security systems run around the clock, scanning for unusual activity, blocking suspicious login attempts, and alerting our team to potential threats before they can affect your account.

Secure Authentication

Your kingtaka password is hashed using advanced algorithms. Even if someone gained access to our database, they could not reverse-engineer your actual password. Your login stays yours alone.

Tokenised Payments

When you link your bKash, Nagad, or Rocket account to kingtaka, your payment details are tokenised. This means the real numbers are replaced with meaningless tokens that cannot be used outside our system.

Regular Audits

Kingtaka undergoes quarterly security audits to find and fix vulnerabilities. We test our own systems the way hackers would — so we can patch weaknesses before anyone else discovers them.

Your Privacy Is Protected — Start Playing With Confidence

Kingtaka takes your data security seriously. Join thousands of Bangladeshi players who trust kingtaka to keep their information safe while they enjoy their favourite games.